To view the original video interview on the citybizlist website click here.
Ron Samuelson is CEO of Samuelson’s Diamonds and Estate Buyers, a family-owned and operated jewelry business that has been a Baltimore staple for just shy of a century. As a third generation owner, Ron stepped right into a leadership position in 1994, and immediately recognized the power of the newly emerging internet and seized the opportunity to grow Samuelson’s by making the business’ engagement ring, luxury jewelry and watch collections available for purchase online.
Over the years, Samuelson’s Diamonds has continued to adapt to the needs of the market. In 2010, as the prices of precious metals continued to rise, Ron saw an opportunity to offer a personalized VIP experience for buying jewelry and spearheaded the opening of the Chevy Chase location. After the success of this model, Ron created a unique buying and selling model, and opened a new showroom as the business’ HQ in Pikesville, MD. This new approach provides customers with a one-of-a-kind selling experience featuring private appointments for buying and selling, in a safe and comfortable environment, curated with the customer’s needs in mind.
Customers can also sell diamonds, jewelry, luxury watches, gold, and silver, and coins when they visit Samuelson’s. Most recently, Ron launched many contact free options for consumers to buy and sell safely from their home.
Today, Ron works closely with his father, Steve, to grow the business across the Baltimore, Washington and Virginia regions. To learn more about Ron and Samuelson’s visit www.samuelsonsdiamonds.com.
Interview Questions:
History | Samuelson’s Diamonds was founded in 1922 by your grandfather Milton. Tell us about the Samuelson’s history in Baltimore and your decision to join the business?
Expansion | When did you move to Quarry Lake? Tysons and Chevy Chase? Are there any new locations planned?
Experience | Describe your unique showroom experience and how you work with clients to buy and sell jewelry?
Covid 19 |How has Covid 19 changed your business? Are you providing new services in 2020?
Trends | What trends are you seeing now with buying and selling – is now the time for consumers to sell gold and other valuable items like coins, gemstones, etc.?
Markets | What should consumers be tracking in the markets in order to understand when it’s a good time to sell their valuable items?
Collecting | Purchasing pre-owned or recycled diamonds and pre-owned luxury jewelry is actually a sustainable practice – can you tell us a little more about this and why individuals should consider buying pre-owned diamonds and luxury jewelry?
Online | What percentage of your sales are online? How important are Etsy and 1stDibs?
Interesting Purchase | What is the most interesting purchase you have ever made from a customer?
Outlook | What is the outlook for 2021 – what are some of the trends in the jewelry industry?
The Future | What are your plans for the future?
